Reference

What You Agree To When You Use done66

These terms set out the rules that apply to your done66 account — from how you open it and fund it with JazzCash, Easypaisa or Raast, to how we handle disputes and close accounts.

Account eligibility by regionJazzCash, Easypaisa, Raast deposits coveredWallet and withdrawal rulesAccount suspension conditionsContact rights under these terms

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What These Terms Actually Cover

done66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on done66 and funding it — whether through JazzCash, Easypaisa, Raast, a bank transfer or a debit card — you confirm you have read and accepted these terms in full. They govern every part of your relationship with us: account registration, wallet

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transactions, game access, any promotional conditions, and the process for raising a dispute. These terms do not override applicable local law; where a conflict exists, local law in your eligible region takes precedence. We may update these terms at any time. When we do, we will
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notify you through your registered account contact. Continuing to use the platform after a change notice means you accept the revised terms. If any single clause is found unenforceable, the remainder of these terms stays in force. Your account is personal to you — sharing access
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or credentials with another person breaches these terms and may result in account suspension. Transactions via JazzCash, Easypaisa or Raast are logged against your account wallet and are subject to the verification steps described in the withdrawal section of your account dashboard.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about your account — a frozen wallet, a disputed transaction via Easypaisa or Raast, or a suspension notice — our support team handles these through the channels below. We aim to acknowledge every terms-related query and route it to the right team quickly.

Live Chat Start a live chat session directly from your account dashboard. It is the fastest path for urgent terms or wallet questions, including JazzCash transaction disputes.

Email Support Write to us with your account ID and a clear description of the clause or issue you are raising. Email suits detailed queries that need a written record.

Account Help Centre The Help Centre inside your account lists common terms questions — account freezes, Raast withdrawal holds, and what happens when terms are updated.

HOW WE OPERATE

How done66 Applies These Terms in Practice

Fair application of these terms means you know exactly what we do with your account data, how we handle wallet security, and who to contact when something does not look right. Here is how each part works in practice.

Account Data and Retention

We retain your account records — transaction logs, wallet history and login events — for as long as required by applicable law in your eligible region. You can request a summary via the Help Centre.

Wallet Security Checks

Every JazzCash, Easypaisa and Raast transaction is matched against the verified name on your account. Mismatches trigger a manual review before funds move — this protects your wallet from unauthorised use.

Cookie and Session Handling

We use session cookies to keep you logged in and track which game or table you were viewing. You can clear these from your browser settings at any time without affecting your account balance.

Requesting Changes to Your Record

To correct personal details, request account closure, or ask what data we hold, contact support with your account ID. We process these requests in line with the terms version in effect at the time.

Your Questions About These Terms, Answered

These are the questions we get most often from account holders in Pakistan about how the terms apply to their wallets, deposits and account rights. If your question is not here, live chat is the fastest way to get a direct answer.

Access and eligibility depend on local law in your specific region. Where local law permits use of the platform, these terms apply in full. We do not offer access where it is not permitted.

We can update the terms at any time, but we will notify you via your registered account contact before changes take effect. Continued use after that notice counts as acceptance of the revised version.

Funds in your account wallet at the point of suspension are held pending a review. We will contact you through your registered details to explain the reason and outline the steps to resolve it.

Send a request via email or live chat with your account ID. We will pull your transaction logs, wallet history and login records and respond in line with applicable local law timelines.

Yes. Sharing account credentials, using another person's JazzCash or Raast wallet, or attempting to circumvent wallet verification all breach these terms and may result in permanent account closure.

Contact our support team via live chat or email with the specific clause reference and your concern. We will review it and respond in writing. Where local law provides additional rights, those rights are not affected.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use done66

Reach Us About These Terms

How done66 Applies These Terms in Practice

Account Data and Retention

Wallet Security Checks

Cookie and Session Handling

Requesting Changes to Your Record

Your Questions About These Terms, Answered

01 Do these terms apply differently depending on where I am in Pakistan?

02 Can done66 change these terms without telling me first?

03 What happens to my JazzCash or Easypaisa deposit if my account is suspended?

04 How do I request a copy of my account data under these terms?

05 Are there any activities that would void my account under these terms?

06 What if I disagree with a terms clause — how do I raise that?

Terms & Conditions

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