Reference

Your done66 Questions, Answered Directly

Whether you're sorting out a JazzCash deposit, a pending withdrawal, or wondering how the lobby works on your phone — this is where done66 puts the direct answers, no waiting for support.

Account & LoginDeposits via JazzCashEasypaisa & Raast PaymentsMobile AccessWithdrawals & Verification
Explore the Lobby Read FAQ
done66 Your done66 Questions, Answered Directly

What This FAQ Page Covers

This FAQ covers the main areas where questions come up most on done66: payment processing for JazzCash, Easypaisa and Raast accounts; withdrawal verification steps; mobile and desktop account access; and account security. The answers here are written to be actionable — each one reflects the actual process on our side, not a general description. If a process changes, we update the relevant answer. For anything outside these topics, support is a live chat away.

Local payment methods with FAQ answers3
Account access paths coveredMobile & Web
Standard document for first withdrawal verificationCNIC
Support when FAQ does not have your answerLive Chat & Email
done66 Answers That Save You a Support Call

Answers That Save You a Support Call

When something's not clear — whether it's how to add credit to your balance, why a withdrawal is pending, or what your account needs before it can process a payout — this page has the direct answer. We built it around the questions that actually come up, not a generic list assembled from elsewhere. Each answer walks through a real step: how

JazzCash deposits get processed, what triggers an account verification request, why Easypaisa transfers can sometimes take a few extra minutes, and what happens to your session when you switch between mobile and desktop. We update the answers whenever the process changes on our end. Most of you check this on your phone, so everything here is written to be scanned quickly and

acted on. No downloads, no lengthy back-and-forth. If your question isn't on this page, our support team is reachable through live chat and email — they handle most account queries within a single session. Raast and bank transfer questions are covered in the payment answers below, and cricket sportsbook questions are included in this page too.

  • JazzCash
  • Easypaisa
  • Raast
  • Bank Transfer
  • Debit Card
WHY THESE ANSWERS HOLD

How We Keep the FAQ Accurate and Current

Every answer in this FAQ reflects how done66 actually processes things — from how JazzCash deposits hit your wallet to what verification a withdrawal triggers. We don't borrow answers from other sites or publish guesses. When a process changes — payment handling, account security checks, or access paths for Pakistan — we update the relevant FAQ entry. This section is written and maintained by the team that runs the platform, not an outside writer working from general assumptions.

Written by the Operations Team

Every answer comes from the people who run done66 day to day — account managers and payment handlers, not external copywriters working from a brief.

Updated When Processes Change

When our payment processing, account steps or verification requirements change, we update the corresponding FAQ entry — what you read here reflects the current process.

Real Steps, Not Estimates

Answers describe the actual flow: JazzCash send-money steps, CNIC verification for first withdrawals, session handling on mobile. No invented timelines or made-up numbers here.

Supported by Live Agents

Every FAQ entry links back to a real support path. If your situation falls outside these answers, our team picks up on live chat and email.

STILL NEED HELP

Reach Our Team When You Need More

The answers here cover the most frequent questions, but some situations need a person. Our support team handles account-specific queries that can't be resolved through a general answer — things like a specific transaction that didn't clear, an account flag you don't recognise, or a withdrawal held for a non-standard reason. Reach out through any of the channels below and give them your account username and transaction ID where relevant — it speeds up the process on both sides.

Live Chat Send us a message directly from the done66 site. Have your account username ready and include your transaction ID for payment questions so we can locate the record fast.
Email Support Email works well for account documentation requests, identity verification queries or anything that needs a written record. Attach any relevant screenshots to speed up the process.
FAQ Search Before reaching out, check the questions below — we've covered deposits via JazzCash and Easypaisa, Raast withdrawals, account verification, and mobile access in separate answers.

Questions We Hear Most on done66

These six questions come up most when you reach out to support or search the site. We've covered payment methods — JazzCash, Easypaisa, Raast and bank transfer — withdrawal steps, account verification, mobile access, and the sportsbook category for cricket. Read through the one that matches what you're looking for; each answer gives you the exact step or process, not a pointer to another page. If your question isn't here, live chat is the fastest route to a specific answer.

Open your JazzCash app, navigate to Send Money, enter the account number shown in your done66 wallet section, and confirm with your PIN. Your balance updates within a few minutes of the transfer confirming.

Network confirmations on Easypaisa can take a few minutes. If your balance still hasn't updated, grab your transaction ID and reach out to support via live chat for a quick check.

Go to your account wallet, tap Withdraw, select your payment method — JazzCash, Easypaisa, Raast, or bank transfer — and confirm the amount. A standard verification step runs before the payment is released.

We ask for a copy of your CNIC to confirm your identity before your first withdrawal processes. It is a one-time step that protects your account from unauthorised payout requests.

Yes. Open done66 in your Android or iOS mobile browser and the lobby loads without any separate app download. Your session and account wallet stay active as you move between sections.

Yes. The sportsbook section covers cricket — including PSL and international fixtures — where local law permits. Open your account to see current markets; availability depends on your region.
Reference

FAQ

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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