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How done66 Handles Your Personal Information

Your account data, payment details and browsing activity on done66 are handled under a clear set of rules — no guesswork, no hidden sharing.

Account data protectionJazzCash & Easypaisa payment privacyCookie controlsData retention clarityYour right to request deletion
done66 How done66 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove data we hold on your account, our support team handles privacy requests directly. You can reach us through the channels below. We aim to respond to data access requests within a reasonable timeframe and will confirm receipt when your message arrives.

Email Support Send your privacy request or data deletion query to our support email address. Include your registered account name so we can locate your record quickly.
Live Chat Open the chat window inside your account dashboard and select the privacy or data topic. A support agent will take your request and log it against your account.
Account Settings Path Go to Account Settings, then Data and Privacy, to review what information we hold and submit a correction or deletion request without contacting support directly.
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

done66 applies encryption across account sessions, payment flows and stored personal records. Your wallet activity — whether that is a Raast transfer or an Easypaisa deposit — passes through encrypted connections so your financial details are not exposed in transit. We keep data only as long as it is needed for the purpose it was collected.

Encrypted Account Sessions

Every login and account session on done66 runs over SSL encryption. Your credentials, payment references and personal details move through a secured connection at all times.

Cookie Controls

We use functional and analytics cookies. You can adjust cookie preferences through your browser settings or the cookie banner shown on your first visit to the site.

Data Retention Policy

We keep your account data for as long as your account remains active or as required by applicable rules. When retention is no longer needed, data is deleted or anonymised.

Third-Party Data Sharing

We share your data only with payment processors like JazzCash and Easypaisa networks and identity verification partners. Each partner operates under a data-handling agreement with us.

Common Questions About Your Privacy on done66

These are the questions we hear most often about how your data is managed, what rights you have and how to act on them. If your question is not covered here, our support team handles privacy queries through live chat and email.

We collect your name, contact details and any identity documents you submit. Payment references from JazzCash, Easypaisa or Raast transactions are also recorded against your account wallet history.

No. We never store your mobile wallet PIN. Payment confirmations are processed through the respective payment network, and only transaction identifiers reach your account record on our side.

Yes. Send a data access request via live chat or support email with your registered account name. We will confirm receipt and respond within a reasonable timeframe with the data we hold.

Go to Account Settings, then Data and Privacy, and submit a deletion request. Alternatively, contact support directly. Deletion is processed subject to any retention obligations that apply under relevant rules.

We share data only with payment processors and identity verification partners necessary to run your account. We do not sell personal data. Each partner is bound by a data-handling agreement.

We use functional cookies to keep your session running and analytics cookies to understand how the lobby performs. Adjust preferences through your browser settings or the cookie banner on first visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.